Frequently Asked Questions

Yes, you need to have a Group before you can post events. Submit your group request using this form.

Submit your request using this form.

Visit the Calendar Help training page for step-by-step instructions on creating and managing events.

Yes. You can collect and monitor registrations through the admin dashboard.

The recommended image size is 1920 x 1245 pixels (or similar aspect ratio) and smaller than 1MB (Images cannot exceed 10mb and 5000 by 5000 pixels, however it is highly recommended that the filesize stay under 1mb for optimal page load speed.). Images must be in JPG or PNG format.

If your image doesn’t match the recommended resolution, you can adjust it using the photo editor. Drag to reposition and zoom in or out as needed. Only the area within the transparent black or checkered frame will be visible on your event page.

Event Header Image Best Practices

• Add a short description of the image in the “Photo Description” field for accessibility purposes.
  • Make it concise and descriptive.
  • Avoid phrases like “image of” or “photo of”. Screen readers will already announce it’s an image.
  • If your image is only decorative design you can add “” in place of a short description.
• Avoid images with embedded text. 
  • Screen readers cannot parse embedded text and it does not scale well on mobile.
• Choose high-contrast and clear images.
  • Helps users with low vision or color blindness.

Yes. On the day of your event, go to the event page and click the "Organizer Check-In" button to mark guests as they arrive. Learn about Attendee Check-In.

• Automated reminder: A standard reminder email is sent automatically one day before the event. This cannot be customized.
• Custom messages: Use the "Event Promotion" tool in the admin dashboard to send special instructions or updates. Learn how to message registrants.

Review the following settings to ensure your event is displaying correctly:

• Visibility: Make sure your event is set to 'Public'. If it’s marked as 'Restricted', it may not appear as expected. Review the 'Restricted' settings to confirm they align with your intended display logic.
• Status: Verify that the event is live and published. Events listed as 'Pending' will not appear in event listings.
• Event Date: Ensure the event date is set in the future. Past events will not be shown.
• Group Assignment and Widget Settings: If the event isn't appearing on your Group page or in the event feed widget, confirm that your group is selected in the Group field. Also, review any additional settings and parameters that may affect widget visibility.

Please confirm with the person submitting the event that they are selecting the correct group type in the 'Groups' field in the event editor. If the correct group is not selected, the event will not appear for you in the pending queue.

1. Click on “Classifications” on the left panel and then clicking "Speakers".
2. On the top right of the speakers section, click on "+Add Speaker" to add a new speaker or click on an existing speaker name to make updates.
3. Enter in your speaker info, and click on "Save Changes" to save your speaker.
   • Speaker Image: Consider using an image with a square aspect ratio (e.g., 500x500 pixels) and a centered composition of the person. You can use the editor to reposition and zoom in or out as needed.
4. Feature any speakers by typing their names into the “Speaker” field. If your speaker is not already in the system or needs edits, follow the steps below.